Shipping policy
International Reach:
Our products are currently sold and shipped within United States and Canada. We hope to expand soon.
Shipping Time:
Delivery Time: Handling time + Transit time
Handling time:
Order Processing Time: 1–2 business days (Monday to Friday)
All items require handling time for production before shipping.
Order Cut-Off Time:
The cutoff time is 01:00 MP (GMT-05:00) Eastern Standard Time (Detroit) orders placed after that, or on holidays/weekends, process the next business day.
Transit time:
For Alaska and Hawaii Orders:
|
Shipping Name |
Transit Time |
| UPS® Ground | Calculated at check out |
For Rest of the United States Orders:
| Shipping Name | Transit Time |
| Economy | 5 to 8 business days |
For Canada Orders:
| Shipping Name | Transit Time |
| Economy International | 6 to 10 business days |
Shipping Cost:
For Alaska and Hawaii Orders:
|
Shipping Name |
Shipping Charge |
| UPS® Ground | Calculated at check out |
For Rest of the United States Orders:
| Shipping Name | Condition | Shipping Charge |
| Economy | Orders $0.01–$59.94 | $10.00 |
| Economy | Orders $59.95 and up | Free |
For Canada Orders:
| Shipping Name | Shipping Charge |
| Economy International | $55.00 |
Tracking:
Once we hand your product to the UPS, you get a tracking link on your email, and you can use that link to track your order. If you do not receive your tracking link or cannot track your order, please email us at julian@buddystrucksecurity.com.
Customs & Duties:
You are responsible for any customs fees. We are not liable for delays caused by carriers or customs, but we always ship your order on schedule.
Customer Happiness:
Our goal is to deliver smiles along with your order. If you ever have any questions or concerns, our customer support team is here to assist you.
Remember, at Buddy's Truck Security, we're not just in the business of Lock; we're focused on delivering an excellent experience right to your door. Ready to order? Just click to buy! We immediately start processing your order and will ship your package within 2 business days. Thanks for choosing us.
Contact
If you have any questions about our Shipping services or this Policy, please contact us at:
Physical Address: 143 E Pond Dr, Romeo, MI 48065, United States
Phone: +1 586-255-9469
Email: julian@buddystrucksecurity.com
Support Hours:
Wednesday to Friday, 08:00 AM to 04:00 PM.
Saturday to Sunday: Closed
Monday, 8 AM–4 PM
Tuesday, 9 AM–4 PM